Position Overview:
The Township is seeking a full-time Communications & Outreach Coordinator to lead and support our digital communications strategy while assisting with planning and execution of township outreach events. This position plays a key role in increasing public awareness, strengthening community engagement, and ensuring clear, accessible communication across digital platforms and in-person events. Qualified applicants should be independent and communications-savvy, with a special focus on social media, electronic communications, and website management. Applicants should also have strong writing and editing skills. Previous communications, social media management, and/or design experience are strongly preferred.
Essential Duties & Responsibilities:
- Develop, create, and manage content for digital media platforms:
- YouTube
- X (Twitter)
- Create and curate content in real time, when applicable.
- Monitor and respond to general community inquiries, comments, and direct messages across Township social media platforms to ensure timely and professional public engagement.
- Write, edit, and update digital content for the township’s electronic communications and digital displays to effectively communicate township programs, services, and announcements.
- Produce multimedia content including videos, GIFs, graphics, photos, and audio pieces to appear on social media, website, and digital displays.
- Track and analyze social media engagement and digital communication metrics to inform strategy and improve outreach effectiveness.
- Maintain and update digital communication tools such as social media link management (e.g., Linktree) and platform integrations.
- Support planning, coordination, and promotion of township events, workshops, and outreach initiatives.
- Attend and assist at community events, including setup, engagement, and follow-up communications.
- Assist in the development, design, and distribution of township publications, including:
- Monthly internal newsletter
- Food Pantry newsletter
- Electronic newsletters and community updates
- Assist the Director of Communications & Outreach in updating and creating written communications and department collateral materials such as flyers, web pages, department signage, etc.
- Maintain organized records and inventory of communication and outreach materials, including event supplies, branded apparel, and promotional inventory.
- Capture and edit photos/videos from Township events, programs, and services.
- Participate in special projects as assigned.
Required Skills, Knowledge, and Abilities:
- Experience in social media data analysis and using data to inform strategic planning and posting.
- Demonstrated proficiency in video/audio/photo editing and capture, graphic design, and mobile phone photo and video capabilities.
- Expert-level familiarities with social media platforms, like Facebook, Twitter, Instagram, YouTube, data analysis, and strategy.
- Ability to update website content.
- Strong sense of design and layout organization.
- Ability to create and edit text from source material using appropriate style and format.
- Capability to manage several projects in an efficient and effective manner with minimal supervision.
- Strong time management, organizational skills, dependable and attention oriented.
- Excellent verbal and written communication skills.
- Knowledge of the English language’s structure and content, including the meaning and spelling of words, rules of composition, and grammar.
- Ability to work in departmental and cross-departmental teams.
Education, Experience, and Computer Skills:
- Proficiency in Microsoft Office Suite including but not limited to Word, PowerPoint, Outlook, and Excel.
- Ability to use Canva and other design platforms to create content.
Special Requirements:
- Previous communications experience.
- Excellent verbal and written communication skills.
- Ability to work in departmental and cross-departmental teams.
- Dependable and detail oriented.
Credentials and Experience:
- High school diploma.
- Bachelor’s Degree in Marketing, Communications, or other related field is preferred.
Work Environment:
- Work Location: On-site
- Elk Grove Township maintains a professional work environment where employees are expected to uphold a high standard of conduct, dress, and professionalism in their interactions with the public and colleagues.
Benefits & Salary:
- Pay: $20-$22 per hour
- Hours: Full-time, 35 hours per week, Monday through Friday 9:00 a.m. – 4:00 p.m. with occasional weekend or evening hours.
- Benefits: Paid time off, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Plan
The above is intended to describe the general content of and requirements for the performance of the position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements for the position.
Elk Grove Township does not discriminate on the basis of race, creed, color, ancestry, national origin, age, sex, or handicap and complies with the provisions of the Equal Employment Opportunity Act.