Front Desk Agent- Part Time

Part Time
Elk Grove Village
Posted 3 weeks ago

Summary

Here’s your opportunity to work for Country Inn & Suites Elk Grove Village,IL, a leader in the hospitality industry. We are seeking a Front Desk Agent who is outgoing, professional and energetic to be the first person who greets our guests when they arrive at our hotel. This position is responsible for providing superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, “energy-giving” attitude to be the bright spot in our guest’s day. Highly successful employees will have the opportunity to grow and prosper at this hotel.

Duties & Responsibilities

  • Process guest registrations, including collecting payment
  • Complete shift reports
  • Respond to guest needs, special requests, and complaints and alert the appropriate manager as needed
  • Promote, answer questions about, and enroll guests in choice privileges frequent guest program
  • Assist other team members in various assignments including assisting with breakfast, laundry, or housekeeping duties
  • Maintain and clean the lobby and bathroom as needed

Minimum Experience, Education, Skill & Physical Requirements

  • Previous hotel experience recommended but not needed
  • Must have a high school diploma or equivalent
  • Must be flexible in hours and days worked
  • Must be able to stand for long periods
  • Must have sound judgment and discretional skills and be able to work independently 
  • Must be proficient in the use of common Windows-based computer programs including Microsoft Word and Excel
  • Must be able to operate basic office machines (i.e. copier, fax, printer, etc.)
  • Must display very good organization and time management skills
  • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

Compensation

  • From $16.00 per hour
  • Determined by skills and qualifications
  • Bonus pay
  • Employee discount at any Choice Hotel worldwide

Schedule & Work Setting

  • 8-hour shift
  • Holiday’s
  • Weekend/Weekday
  • In-person work setting

Apply Online